Case Study 02

Integrated Growth Across Discord, X, Email, Telegram, and Web

Expanded Tatsu's audience model from a fragmented, Web3-heavy presence into a more structured, multi-channel growth system spanning community, content, email, web, and campaign activations.

Company: Tatsu Works Role: Growth and channel strategy Focus: Omnichannel growth system
The Challenge

The growth model was fragmented and uneven.

Tatsu's early marketing footprint was limited and uneven. Brand visibility outside Discord was weak, the product was still emerging, and communications were overly skewed toward Web3-led audiences on X.

Why It Mattered

Broader game growth needed a better audience system.

To support broader game growth, the marketing model needed clearer audience segmentation, stronger channel roles, and content that could serve both community retention and new-user acquisition across Web2 and Web3 touchpoints.

Audience Architecture

Designed channel logic around conversion difficulty and audience fit.

Core audience

The most natural converters: players already closest to the game concept, community, and product promise. Messaging here could move faster and go deeper.

Expandable audience

Adjacent players with stronger upside if content and channel framing reduced friction. These audiences needed clearer education and better content-channel fit.

High-resistance audience

Harder-to-convert segments where awareness mattered more than immediate conversion. These groups shaped reach strategy, but not every channel should optimize for them equally.

Channel System

Each surface had a distinct job inside the growth engine.

Discord

Community hub and retention layer

Supported playtest coordination, information flow, live audience retention, and the most direct community surface.

X / Twitter

Awareness expansion and campaign amplification

Used for event momentum, broader reach, Web3-facing visibility, and amplifying major campaign beats.

Email

Owned audience capture and retention

Handled devblogs, announcements, CTAs, and the owned-media layer needed for repeatable reach beyond platform dependency.

Web

Narrative and conversion hub

Provided information structure, subscription entry points, and a more stable destination for traffic and brand context.

Telegram

Web3-adjacent activation layer

Supported mini-game distribution, official announcements, and engagement in a format better aligned with that audience behavior.

What I Changed

Expanded the footprint, improved fit, and created campaign continuity.

Expanded the platform footprint

Moved beyond a narrow starting presence and introduced a broader communications model across Discord, X, email, Telegram, web, and supporting surfaces tied to pre-launch sequencing.

Matched content to audience and channel

Adjusted messaging by surface: trailers and event content for awareness, devblogs and newsletters for owned engagement, and guides plus feedback flows for playtests and conversion support.

Built a rolling campaign cadence

Helped shape ongoing campaign beats tied to rebranding, playtests, teasers, pre-registration, TGS, and later launch phases rather than relying on isolated bursts.

What Made It Difficult

The system had to support multiple audience realities at once.

Unknown or underdeveloped brand

The market context was crowded and the brand needed broader recognition beyond existing community circles.

Split audience needs

The strategy had to serve both Web2 and Web3 audiences without flattening them into the same messaging and channel logic.

Consistent creative across many surfaces

The model needed differentiated content by platform without losing continuity across the broader campaign system.

Impact

Stronger reach, stronger owned-audience foundations, and better launch support.

80K+ -> 121K+

Discord

4K+ -> 66K+

Newsletter

18K -> 307K+

X / Twitter

132K+

Telegram mini-game users acquired

Up to 2K

Playtest onboarding

Reach and audience growth

Expanded the number of viable communication surfaces and used clearer channel roles to support measurable growth across Discord, X, email, and Telegram.

Funnel and awareness foundation

Strengthened owned-audience collection via web and email while creating a more prepared audience base for playtests and early-access communication.

Launch support

Created stronger pre-TGS and pre-launch visibility, supported playtest onboarding, and improved campaign continuity across awareness, engagement, and future conversion phases.

Selected Artifacts

Curated artifacts that show the system without exposing internal playbooks.

Audience Segmentation

Core, expandable, and high-resistance audience model

Redraw the segmentation visual from your deck into a cleaner, portfolio-safe diagram.

Pre-launch Timeline

Campaign sequencing view

Use a cropped timeline showing rebranding, playtests, teaser phases, pre-registration, TGS, and later launch preparation.

Channel / Comms Matrix

Role of each surface in the system

Show how Discord, X, email, Telegram, and web contributed different jobs across the audience journey.

Campaign Asset Collage

Newsletter, announcement, and campaign examples

Use a curated collage rather than full slides so the page feels edited and intentional.

Takeaway

This project demonstrates my ability to build an omnichannel growth model around a complex product, segmented audience base, and evolving brand direction. Beyond channel execution, it required audience prioritization, content-to-platform fit, and coordination across multiple campaign surfaces to create stronger awareness, owned-audience growth, and launch-readiness over time.